Professional Services cover the complete life cycle of a project, from information discovery, through analysis, design, implementation, installation, acceptance testing, documentation, end-user training, and where required, vendor management. Gulf-TCS uses a structured approach based on the IT Infrastructure Library (ITIL), which is a set of industry best practices for service management. This approach embraces measurement, continuous process improvement, and optimization ITIL comprises best practices that cover key IT processes, including configuration, incident, problem, change and service-level management. These best practices have been widely adopted by thousands of IT organizations across the globe. Gulf-TCS' professional services are based on the philosophy that IT offers value by extending your business capabilities, not merely automating what already exists. We offer to both small and medium businesses the ability to augment your staff with highly qualified, multi-skilled technologists. We increase your business performance and improve your productivity by streamlining and optimizing complex processes. The results for you are increased agility and accelerated responsiveness to internal or external business or technology events. |